Refund policy
✅ Return & Refund Policy – Aura Organic
At Aura Organic, your satisfaction is important to us. If for any reason you're not fully satisfied with your purchase, we offer the following return and refund policy:
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1. Returns
We accept returns under these conditions:
Return must be initiated within 7 to 10 days from the date of delivery.
The item must be unused, unopened, and in its original packaging.
You must raise a return request during the return period and await approval.
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3. Refunds
Refunds are initiated within 7 to 10 business days after receiving and inspecting the returned item.
Refunds are credited within 5 to 7 business days in respective bank account
The refund is issued to the original payment method used during purchase.
The time taken for the refund to reflect in your account depends on your bank or payment provider.
Shipping charges are non-refundable, unless we sent you the wrong item or there was a genuine error on our part.
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4. Exchange
If you've received a damaged or incorrect item, we’ll replace it at no additional cost.
Please contact us within 48 hours of delivery to request an exchange.
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5. How to Return an Item
To initiate a return:
📧 Email: info@auraorganics.co.in
📞 Phone: 9428262872
Provide your order number, the item you wish to return, and the reason.
Our team will guide you through the return process.
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6. Return Shipping
Customers are responsible for the return shipping cost (unless it’s our error).
Use a trackable courier service for your return.
Aura Organic is not liable for lost or damaged return shipments.
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7. Contact Us
Have questions or concerns?
We’re here to help.
📧 info@auraorganics.co.in
📞 9428262872
Thank you for shopping with Aura Organic.
We’re committed to your satisfaction.
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🚚 Shipping Policy – Aura Organic
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1. Order Processing
Orders are processed within 1–2 business days of payment confirmation.
Orders ship from Monday to Saturday, excluding public holidays.
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2. Shipping & Tracking
We use trusted courier partners to deliver your orders securely.
A tracking number will be provided once your order is dispatched.
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3. Delivery Timeline
Products are typically delivered within 7–1
0 working days from the date of dispatch.
Delivery times may vary depending on your location, holidays, or unforeseen delays.